Privacy Policy

FlashPoint Productions realizes that you care how your information is processed and shared, and we appreciate your trust in us to do that carefully and sensibly. This document describes our Privacy Policy. By visiting our website, you are accepting and consenting to the practices described in this Privacy Policy.

Any personal information provided or acquired by FlashPoint Productions is controlled primarily by the FlashPoint Productions Company, 6980 Boardwalk Drive, Granite Bay, California 95746, hereinafter referred to as "FlashPoint Productions".

FlashPoint Productions recognizes the importance of respecting the privacy of those who visit our website and choose to take advantage of the services we offer.

We believe it is important to you, our Customer, to know how we treat the information about you which we receive during your visits to our site. This Privacy Policy is designed to assist you in understanding how we collect, disclose, and safeguard the aggregate information we receive when you visit and browse our website. We encourage you to take the time to read this Privacy Policy as well as those of any other sites you visit, whether through a link on that site or otherwise.

THIS PRIVACY POLICY APPLIES ONLY TO THIS SITE, FlashPoint Productions BEST PRACTICES AND DATA ACQUIRED ONLINE. IT IS A PART OF THE SITE'S TERMS OF USE.

FlashPoint Productions guarantees to use and process your private information within the scope and purpose stated in the Terms of Service.

FlashPoint Productions undertakes all commercially reasonable endeavors to keep all disclosed personal information secure. Information collected through tracking and registration will not be shared or sold to third parties for any purpose without your express consent, except as provided in this Privacy Policy, or in a contract between FlashPoint Productions and you, our valuable Customer.

When you visit our website, we receive and may collect two types of information: (1) Site Use Information and Cookies, and (2) personal information you knowingly choose to disclose, which is collected an individual basis.

Site Use Information

Our servers automatically collect site use information, each time you visit our site.

The site use information includes, but is not limited to the following: the domain names, operating system in use (e.g. Macintosh, Windows), browser (e.g. Mozilla Firefox, Internet Explorer) and version, the website which referred you to us, and other similar information. This information may be aggregated to measure the number of visits, average time spent on our website, pages viewed, time and date of visits, and other similar information. We may use and disclose site use information, for example, to measure the use of our website, improve the content, explain the utility of our website and services we provide, and to extend their functionality.

Similar to other commercial websites, the technology called "cookies" may be used to provide you with tailored information. A cookie is a small piece of data that a website can send to your browser, which may then be stored on your hard drive, so we can recognize you when you return. You may be able to set your browser to notify you when you receive a cookie. Our cookies collect general information that enhances our ability to serve you and measure the utility of our website.

Information we collect may be used to enhance your use of our website, and to provide you with a service that you ordered, arrange the website in the most customer friendly way, communicate special offers and featured items, and/or respond to your questions and suggestions.

FlashPoint Productions collects only personal information that you choose to provide voluntarily registering to our service.

In the case of an agreement, personal information includes data that identifies you as the specific individual, i.e. your name, email address, phone number, geographical address, and/or company name and company address. This information is used to complete the account application process, customer's information request, and/or to verify the validity of the request, and to process payment.

We will use this information solely for processing payments for services that you ordered.

Mailing Policy

When you send us an email, we use your email address to thank you for your comment and/or reply to your question, and we will store your communication and our reply for any future correspondence. Beyond our initial reply, we will never use your email address to send you any unsolicited message or information, nor will we share it with or sell it to anyone else for such use.

When you accept to receive information about our services, promotions and/or new offers, we use your email address and any other information you give us to provide you with the information or other services, until you ask us to stop (using the 'unsubscribe' instructions provided with each email, and/or on the site where you signed up, and/or as we otherwise provide).

When you request information or other services from us, we use your email address and any other information you give us to provide you with the information or other services that you requested, until you ask us to stop (using the 'unsubscribe' instructions provided with each email, and/or on the site where you signed up, and/or as we otherwise provide), or until the information or service is no longer available.

We will never use your email address or other information to provide you with any unsolicited messages or information (unless that is part of the service you are requesting), nor will we share it with or sell, rent or lease it to any third party for such use.

Your Customers' Private Information Policy

FlashPoint Productions recognizes the importance of respecting the privacy of those who decided to entrust their sensitive information with you. We make every effort to safeguard their security. FlashPoint Productions will never use the information about the customers you collect within our services to send any information other than expressly provided by you, nor will we share it with or sell it to anyone else for such use.

Information Security

We believe that keeping personal information secure is one of our most significant responsibilities.

We restrict access to Personal Information about you to those employees and others who need to know that information to assist us in our business, or to provide products or services to you. We safeguard personal information, according to the established security standards and procedures, by maintaining physical, electronic, and procedural safeguards to the personal data information.

When we request customers to enter sensitive information, such as their name, geographical address, email address, and a credit card number, it is encrypted and protected with the best encryption software in the industry SSL and processed through a reputable payment processor PayLane. While on the secure page, such as our order form, the lock icon at the bottom of web browsers, e.g. Mozilla Firefox or Microsoft Internet Explorer, becomes locked, as opposed to unlocked or open, when you are just 'surfing'.

All of our customers' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (e.g. our billing clerk or a customer service representative) are personally granted access to sensitive information.

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